FAQ
Please refer to the possible issues below: Unfortunately, we are currently not supplying electricity token for this municipality. Kindly input anot...
Tue, 31 Aug, 2021 at 10:19 AM
Please refer to the possible issues below: Currently, there is a limit on the quantity of airtime/data a user can purchase on a given phone number. ...
Tue, 31 Aug, 2021 at 10:20 AM
Kindly check your balance to re-confirm the product has not being received. Also, give a bit of time as it may be a network delay or system glitch. ...
Tue, 31 Aug, 2021 at 10:20 AM
Please refer to the possible solutions below: Try using a different browser or device. Also ensure your Cache has been recently cleared in your br...
Tue, 31 Aug, 2021 at 10:25 AM
Please refer to the possible issues below: You currently do not have the sufficient amount required in your account to fund your transaction. Kind...
Tue, 31 Aug, 2021 at 10:27 AM
Please refer to the possible issues below: - Restricted card The transaction was declined as the credit/debit card has a few restrictions...
Tue, 31 Aug, 2021 at 10:28 AM
Please refer to the information below to contact Carry1st. Email us at feedback@carry1st.com Send us a WhatsApp message: +27 67 309 6087 (South...
Tue, 31 Aug, 2021 at 10:29 AM
For South Africans: You can pay via your Debit/Credit Card, Instant EFT or 1ForYou Voucher. For Nigerians: You pay using your Debit Card, ...
Tue, 31 Aug, 2021 at 10:32 AM
Please refer to the steps below: Select the digital goods you will like to purchase Choose the card option Enter the payment details (Your Name, ...
Wed, 15 Sep, 2021 at 7:09 AM
Please refer to the steps below: Select the digital goods you will like to purchase Choose the bank transfer option Select your bank provider ...
Tue, 2 Nov, 2021 at 7:08 AM