Please refer to the possible issues below:
- Restricted card
The transaction was declined as the credit/debit card has a few restrictions. Kindly use an alternate credit/debit card for your transaction, or contact their bank.
- Transaction not permitted to cardholder
The transaction was declined as the credit/debit card cannot be used for this type of transaction. Kindly use an alternate credit/debit card for your transaction, or contact their bank.
- Refer to Card Issuer
This indicates an error or problem with the credit/debit card. It could also be related to the card holder's bank account. Kindly find a few issues below that could generate this response:
Suspected Fraud
Insufficient Funds
Stolen Card
Expired Card
Invalid CVN
Daily limit exceeded
Minimum monthly payment not made
Duplicate transaction suspected